Business Management & Leadership, Marketing Administration & Service
Sales Representative Short Course
The Sales Representative Short Course at Boston City Campus gives you the skills needed to sell products and services with confidence. You learn how to understand customer needs, interpret buyer behaviour, identify sales opportunities and manage a sales pipeline from first contact to closing the deal.
The course builds practical abilities in prospecting, lead follow up, handling objections, relationship building and maintaining accurate records in sales systems. You also develop clear communication skills and customer service habits that support long term client relationships. It is a strong starting point if you want to move into sales roles across retail, corporate or SME environment.
This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.
Programme Summary
Programme Name
The Sales Representative
Programme Type
Short Learning Programme
Entry Requirements
Open Entry
Credits
Non-credit Bearing
Duration
1 Year (full-time)
All modules are compulsory and must be passed.
- Introduction to PC*
- Windows*
- Word Processing*
- Marketing Management 1 (OMKT11615)*
- Principles of Customer Service*
- Consumer and Buyer Behaviour*
- Selling Skills*
- Principles of Business Communication*
*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.
Confident | Articulate | Personable | Driven | Motivated | Dynamic | Outgoing
- Ability to operate effectively in the workplace using a number of Windows-based end-user applications
- Apply the principles of marketing and business communication to real life situations
- Apply basic theories and processes to key concepts and principles of consumer behaviour and sales techniques.
BOSTON SHORT LEARNING PROGRAMME
On successful completion the Learner will be issued a Boston Short Learning Programme The Sales Representative