Business Management & Leadership, Marketing Administration & Service

Higher Certificate in Office Administration Practice

Behind every organised office, successful meeting and smoothly managed business operation is someone making sure everything works.

If you’re naturally organised, enjoy solving problems and like keeping things on track, the NQF Level 5 Higher Certificate in Office Administration Practice at Boston City Campus could be your next step. Learn how to manage office procedures, coordinate administrative activities, communicate professionally and use essential workplace technology.

You’ll develop practical skills in business communication, document preparation, spreadsheets, databases and information management. Choose to explore project administration, human resource administration or legal practice administration, and apply what you’ve learned through a professional portfolio that reflects real workplace responsibilities.

Higher Certificate in Office Administration Practice

Time to Complete

1 Year (min) - 3 Years (max)

Study Options

Full-time or Part-time

Credits

120

NQF Level

5

SAQA ID

125432

Field of Study

Business Management & Leadership, Marketing, Administration & Service

Further Study Options:

Diploma in Office Administration & Management

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Entry Requirements

The minimum admission requirements for the Higher Certificate in Office Administration Practice are:

    • National Senior Certificate (NSC), with English as one of the subjects passed and with endorsement for admission to Higher Certificate studies; or
    • National Certificate (Vocational) (NC(V)), with English as one of the subjects passed and with endorsement for admission to Higher Certificate studies; or
    • Senior Certificate obtained prior to 2009, with English as one of the subjects passed.

Applicants with relevant prior qualifications, including Certificates, Higher Certificates, Advanced Certificates or Diplomas, may qualify for admission or advanced placement, subject to Boston’s admission requirements.

This qualification is delivered through online distance learning, with access to digital study materials, academic support and resources available through Boston’s network of Support Centres nationwide.

All selected modules must be passed to complete the qualification.

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Possible employment opportunities include, but are not limited to:

  • Administrative Assistant
  • Executive Assistant
  • Secretary
  • Data Entry Clerk
  • Project Coordinator
  • Customer Service Representative

Career opportunities may require additional professional experience or specialisation.

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WE SUBSIDISE UP TO 1/3 OF YOUR FEES!

This qualification is eligible for Boston’s

INVEST IN SA

fee subsidy, making higher education accessible to more students around the country.

Did you know that Boston does not work on a points system

Although your subjects may be considered, Boston does not use a point system for entry.
Your endorsement says it all.

Semester A

    • Academic Literacy
    • Computer Literacy
    • English Foundations
    • Introduction to Office Administration

Semester B

    • Computer Literacy Advanced
    • Introduction to Business Communication
    • Professional Practice for Office Administrators

Choose one of the following electives:

    • Office Administration in Context: Project Administration
    • Office Administration in Context: Human Resource Administration
    • Office Administration in Context: Legal Practice Administration

Various assessment strategies are used throughout the qualification. For example, Assessment Strategy 2 (AS2) consists of one Formative Assessment (FA1), such as an assignment or test, contributing fifty percent (50%) towards the overall mark.

A Summative Assessment (SA1), in the form of a final examination or capstone project, contributes the remaining fifty percent (50%).

The Professional Practice for Office Administrators module includes project-based activities that reflect real-world office administration scenarios. Students will compile a portfolio demonstrating their administrative, communication and organisational skills.

Students must achieve an overall mark of fifty percent (50%) to pass a module, including a minimum of fifty percent (50%) in Summative Assessment 1.

Students who do not achieve a pass mark in a summative assessment may be provided with one (1) additional opportunity to retake the assessment, subject to an additional re-assessment fee.

Please consult the Fact Sheet for additional, detailed programme information.

On completion of the programme graduates will have the necessary knowledge and skills required to:

    • Compile, analyse, structure and present text in a logical and coherent manner.
    • Apply computer literacy skills that enable effective documentation, communication, presentation, and processing of data.
    • Demonstrate proficiency in office administration and administration practices across diverse administrative disciplines.
    • Communicate professionally and effectively in a business environment.

On successful completion, the learner will be issued a Higher Certificate in Office Administration Practice, SAQA ID 125432, NQF Level 5, minimum 120 credits from Boston City Campus.