Diploma in Office Administration & Management

Step into a dynamic role with the skills to manage and organise modern workplaces efficiently. This diploma prepares you for success in administrative and managerial positions by equipping you with expertise in office systems, leadership, and communication.

Perfect for those who thrive on organisation and multitasking, this programme opens doors to diverse opportunities in various industries.

Dip (Office Administration & Management)

Time to Complete:

3 years (minimum); 9 years (maximum)

Study Options:

Full-time or Part-time

Credits:

384

NQF Level:

6

SAQA ID:

 122742
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Entry Requirements

National Senior Certificate (NSC), with English passed and with endorsement for admission
to Diploma study; or National Certificate (Vocational) (NC(V)), with English passed and with
endorsement for admission to Diploma studies; or prior to 2009, Senior Certificate with
English as one of the modules passed.

A number of post school qualifications may be used for admission and/or advanced
placement into the diploma programme with due regard for the 50% credit transfer rule and
guidelines of progression and articulation. For example, a Higher Certificate, NQF (HEQSF)
Level 5, minimum Credits 120; or an Occupational Certificate, NQF (OQSF) Level 5, minimum
Credits 120, subject to Matriculation Board endorsement, see Quick Facts.

This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.

All modules are compulsory and must be passed.

The program equips students for future growth, whether they join the workforce immediately or pursue further education. Graduates gain theoretical knowledge and practical skills valued by employers, including:

  • Professional communication skills for the digital age
  • Project planning and coordination expertise
  • Understanding of business financial principles
  • Event planning and public relations knowledge
  • Ethical business practices and professional etiquette

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    Did you know that Boston does not work on a points system

    Although your subjects may be considered, Boston does not use a point system for entry.
    Your endorsement says it all.
    Semester ASemester B
    • English Foundations
    • Computer Literacy 1
    • Academic Literacy for Office Administrators
    • Office Administration 1: Professional Development
    • Computer Literacy Advanced
    • Business Management 1
    • Commercial Law 1
    • Fundamentals of Accounting
    • Economics 1
    Semester ASemester B
    • Office Administration 2A: Digital Literacy for Office Administrators
    • Office Administration 2B: Office and Administration Management
    • Business and Office Etiquette
    • Business Ethics
    • Office Administration 2C: Introduction to Data Analysis and Presentation
    • Office Administration 2D: Financial Literacy for Office Administrators
    • Workplace Psychology
    • Digital Business Management
    Semester ASemester B
    • Office Administration 3A: Electronic Document and Records Management
    • Project Management
    • Public Relations Management
    • Leadership Skills for Office Administrators
    • Office Administration 3B: Business Communication in the Digital Age
    • Operations Management
    • Computerised Project Management
    • Event Management 3

    All modules are compulsory and must be passed.

    Various Assessment Strategies (ASC, ASW, AS1 to AS5) are used throughout the modules in the programme. For example, AS3 is predominately applied in this programme and consists of a Formative Assessment (FA1), also known as an assignment or test, which count forty percent (40%) towards the overall mark. Summative Assessments in the form of a final exam or capstone project (SA1), count fifty percent (50%), and a research or reflective essay (SA2) count ten percent (10%) towards the overall mark.

    No supplementary assessment is provided for FA1. A maximum of one (1) additional supplementary assessment opportunity is provided for SA1 and SA2 respectively, which will be charged for. An overall mark of fifty percent (50%) is required to pass a module. Please consult the Fact Sheet and Student Rulebook for additional, detailed programme information.

    On completion of the programme graduates will have the necessary knowledge and practical skills required to:

    • Demonstrate an ability to communicate professionally and effectively in a business environment in a digital era.
    • Demonstrate the ability to understand and work effectively with colleagues and stakeholders in a business environment.
    • Demonstrate computer literacy skills that enable effective documentation, communication, presentation, processing, and security of data.
    • Demonstrate comprehensive knowledge of the main areas and practices in the fields of office administration and management.
    • Apply basic accounting and financial literacy principles within the business environment.
    • Demonstrate the ability to effectively plan and manage projects using appropriate tools and methodologies, while also communicating effectively with stakeholders throughout the project lifecycle.
    • Apply the principles of business etiquette and business ethics within the context of a business environment.
    • Demonstrate an understanding of event planning and public relations campaigns.

    Boston Undergraduate Programme