Hospitality, Events & Tourism
Higher Certificate in Hospitality Management Practice
Study the Higher Certificate in Hospitality Management Practice with Boston City Campus.
This Higher Certificate introduces you to the fast-paced world of hospitality and service industry, helping you understand how hotels, restaurants, events and guest services operate in South Africa and across the world. You’ll learn how service standards, coordination and communication influence guest experiences in different hospitality settings.
When you study with Boston, you work with concepts used in real hospitality environments. You learn how to manage bookings, support events, assist guests and maintain smooth daily operations. You also gain insight into service quality, workplace professionalism and the routines that keep hospitality businesses running well.
This qualification prepares you for entry level roles in hotels, events and broader service settings and offers a pathway to further study through a Boston Diploma or Degree.
Higher Certificate in Hospitality Management Practice
Time to Complete
1 Year (min) - 3 Years (max)
Study Options
Full-time or Part-time
Credits
120
NQF Level
5
SAQA ID
102040
Field of Study
Entry Requirements
National Senior Certificate (NSC), with English passed with endorsement for admission to Higher Certificate study; or National Certificate (Vocational) (NC(V)), with English passed with endorsement for admission to Higher Certificate study; or prior to 2009, Senior Certificate with English as one of the modules passed. Alternatively, a post school qualification may also be considered, for example, an FET/National Certificate, NQF (OQSF) Level 4, minimum Credits 120.
This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.
All modules are compulsory and must be passed.
Possible employment opportunities include, but are not limited to:
- Hotel and Guest House assistant manager
- Facilities supervisor
- General supervisor
- Housekeeping and front desk supervisors
- Hospitality consultant
- Hospitality marketers
Did you know that Boston does not work on a points system
Although your subjects may be considered, Boston does not use a point system for entry.
Your endorsement says it all.
Your endorsement says it all.
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Various How You’ll Be Assessed (ASC, ASW and AS2) are used throughout the modules in the programme. For example, AS2 is predominantly applied in this programme and consists of a Formative Assessment (FA1), also known as an assignment or test, which count fifty percent (50%) towards the overall mark.
The Summative Assessment, in the form of a final exam or capstone project (SA1), will count fifty percent (50%).
No supplementary assessment is provided for FA1. A maximum of one (1) additional supplementary assessment opportunity is provided for SA1, which will be charged for.
Please consult the Fact Sheet and Student Rulebook for additional, detailed programme information.
On completion of the programme, graduates will have the necessary knowledge and practical skills required to:
- Operate effectively in the workplace using a number of Windows-based end-user applications
- Distinguish between hospitality, travel and tourism
- Demonstrate knowledge about hotel management and operations
- Understand the applications of segmentation and marketing principals to the hospitality industry
- Understand the impact of relationship marketing on the hospitality industry
- Discuss the health and safety of the workplace and the supervision of food and functions
- Demonstrate an understanding of the hospitality organisational communication process
- Demonstrate an understanding of the law regarding the establishment of a hospitality business
- Demonstrate knowledge of financial accounting and how it relates to the travel and tourism industry
BOSTON HIGHER EDUCATION PROGRAMME
On successful completion the Learner will be issued a Higher Certificate in Hospitality Management Practice, NQF Level 5, SAQA ID 102040, minimum 120 credits from Boston City Campus.