General Secretary Short Course
Being a general secretary is a multifaceted role that involves overseeing administrative operations within an organisation. Through this programme, you will improve typing skills, speed and office tasks like call screening, file management and office support. You will also gain knowledge in general office practices, customer service, and Windows-based applications.
If you have a Grade 10 Certificate, National Certificate (Vocational) Level 2, or equivalent qualification, this Short Learning Programme is an excellent choice for you.
This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.
Programme Summary
Programme Name
General Secretary
Programme Type
Short Learning Programme
Entry Requirements
Open Entry
Credits
Non-credit Bearing
Duration
1 Year (full-time)
All modules are compulsory and must be passed.
- Introduction to PC*
- Windows*
- Keyboarding**
- Word Processing*
- Presentation Graphics*
- Spreadsheets*
- Understanding the Internet*
- Outlook*
- Business English*
- General Office Practice*
- Principles of Customer Service*
- Reception Skills*
- Typing Skills for the Executive Secretary**
- Typing Speed Development**
*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.
**Keyboarding and Typing modules require the Learner to achieve a stipulated word-per-minute (wpm) typing speed (as stipulated for each module) and in some instances require an additional Summative Assessment. Word-per-minute targets are practice-led assessment formats whereby the Learner continues until the required wpm speed is maintained. Where an additional Summative Assessment is prescribed, the final grade is based on the Summative Assessment as well as the attainment of the wpm typing speed requirement. A maximum of one (1) additional supplementary assessment opportunity is provided for these Summative Assessments, which will be charged for.
- Ability to operate effectively in the workplace using a number of Windows-based end-user applications
- Ability to type correspondence
- Ability to screen calls and visitors
Ability to file documentation - Ability to assist one or more persons in the office
BOSTON SHORT LEARNING PROGRAMME
On successful completion the Learner will be issued a Boston Short Learning Programme General Secretary
Ito RPL, on successful completion the Learner apply for admission to a Boston Short Learning Programme or an Occupational Qualification of which either has a Grad.