Hospitality, Events & Tourism
Higher Certificate in Tourism and Travel Management Practice
Study the Higher Certificate in Tourism and Travel Management Practice with Boston City Campus and gain a clear understanding of how South Africa’s tourism and travel industry operates.
You explore how travel services are planned, coordinated and delivered, from itinerary design and bookings to customer support and safe travel operations. This Higher Certificate explains the structure of the tourism sector, how travel companies work, and the key systems used to manage travel logistics.
When you study with Boston, you work with the practical processes behind travel management. You handle enquiries, plan travel arrangements, manage supplier communication and coordinate transport and accommodation. You also build confidence in using industry tools, understanding tourism trends and supporting travellers throughout their journey. This prepares you for roles in travel consulting, tour operations, customer service, hospitality support and other entry level positions in the broader tourism industry.
The qualification also provides a pathway into further study, including Boston Diplomas or Degrees in business, marketing, or related fields, giving you room to grow into more specialised or supervisory roles.”
Higher Certificate in Tourism and Travel Management Practice
Time to Complete
1 Year (min) - 3 Years (max)
Study Options
Full-time or Part-time
Credits
126
NQF Level
5
SAQA ID
103056
Field of Study
Entry Requirements
National Senior Certificate (NSC), with English passed with endorsement for admission to Higher Certificate study; or National Certificate (Vocational) (NC(V)), with English passed with endorsement for admission to Higher Certificate study; or prior to 2009, Senior Certificate with English as one of the modules passed. Alternatively, a post school qualification may also be considered, for example, an FET/National Certificate, NQF (OQSF) Level 4, minimum Credits 120.
This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.
All modules are compulsory and must be passed.
Possible employment opportunities include, but are not limited to:
- Reservation agents for water, air, and surface travel
- Junior leisure facilities manager for theme parks, cinemas, etc.
- Junior marketers/Key Account Assistant
- Booking/Ticket Agent
- Customer Relationship Agent
- Travel Consultant
- Assistant Travel and Tourism Operator
- Tourism Guide
Did you know that Boston does not work on a points system
Although your subjects may be considered, Boston does not use a point system for entry.
Your endorsement says it all.
Your endorsement says it all.
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Various How You’ll Be Assessed (ASC, ASW and AS2) are used throughout the modules in the programme. For example, AS2 is predominantly applied in this programme and consists of a Formative Assessment (FA1), also known as an assignment or test, which count fifty percent (50%) towards the overall mark.
The Summative Assessment in the form of a final exam or capstone project (SA1), will count fifty percent (50%).
No supplementary assessment is provided for FA1. A maximum of one (1) additional supplementary assessment opportunity is provided for SA1, which will be charged for.
Please consult the Fact Sheet and Student Rulebook for additional, detailed programme information.
On completion of the programme, graduates will have the necessary knowledge and practical skills required to:
- Operate effectively in the workplace using a number of Windows-based end-user applications
- Demonstrate an understanding of the foundational development of tourism, and the socio-economic and ecological impacts of the industry
- Demonstrate knowledge about office automation, office equipment and its use in the tourism environment, and the important role automated equipment plays for the efficiency of a travel office
- Understand the impact of effective communication, the scope of tourism and travel marketing planning, and appreciate the important role played by travel agencies in the global tourism industry
- Analyse destinations/geography of both South Africa and Southern Africa in terms of its cultural heritage sites, museums, cultural villages, botanical gardens, national parks, modes of transport, and other noteworthy attractions
- Demonstrate knowledge of basic accounting and how it relates to the travel and tourism industry
BOSTON HIGHER EDUCATION PROGRAMME
On successful completion the Learner will be issued a Higher Certificate in Tourism & Travel Management Practice, NQF Level 5, SAQA ID 103056, minimum 126 credits from Boston City Campus.