Business Management & Leadership, Marketing Administration & Service
Executive Secretary Short Course
The Executive Secretary Short Course at Boston City Campus prepares you for senior administrative support roles. It gives you the core knowledge and practical skills needed to manage executive-level tasks with accuracy and professionalism.
You build strong organisational and communication skills. You learn how executive offices operate and how to support leaders through reliable scheduling, document management and information handling. The course also develops your customer service ability and your confidence in using Windows-based applications. By the end, you are ready to handle the daily demands of a modern business environment.
This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.
Programme Summary
Programme Name
Executive Secretary Short
Programme Type
Short Learning Programme
Entry Requirements
Open Entry
Credits
Non-credit Bearing
Duration
1 Year (full-time)
All modules are compulsory unless otherwise specified and must be passed.
- Introduction to PC*
- Windows*
- Word Processing*
- Word Processing Advanced*
- Presentation Graphics*
- Spreadsheets*
- Spreadsheets Advanced*
- Understanding the Internet*
- Outlook*
- Reception Skills*
- General Office Practice*
- Principles of Customer Service*
- Keyboarding**
- Audio Typing**
- Typing Skills for the Executive Secretary**
- Typing Speed Development**
- Introduction to Business Accounting (Optional)
*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.
**Keyboarding and Typing modules require the Learner to achieve a stipulated word-per-minute (wpm) typing speed (as stipulated for each module) and in some instances require an additional Summative Assessment. Word-per-minute targets are practice-led assessment formats whereby the Learner continues until the required wpm speed is maintained. Where an additional Summative Assessment is prescribed, the final grade is based on the Summative Assessment as well as the attainment of the wpm typing speed requirement. A maximum of one (1) additional supplementary assessment opportunity is provided for these Summative Assessments, which will be charged for.
***Formative Assessments are for practice purposes in order to prepare for the Summative Assessment. The final grade is based on the Summative Assessment only. A supplementary Summative Assessment opportunity is available and will be charged for.
- Ability to operate effectively in the workplace using a number of Windows-based end-user applications
- Ability to understand the operational environment
- Ability to demonstrate an understanding of customer service
- Ability to operate computers in the business environment
- Competence in the duties of an executive secretary
- Thorough knowledge of reception and switchboard duties and responsibilities
- Ability to understand basic principles of bookkeeping
- Ability to operate advanced functions of software packages
BOSTON SHORT LEARNING PROGRAMME
On successful completion the Learner will be issued a Boston Short Learning Programme Executive Secretary.