If you have a passion for tourism and a Grade 10 Certificate, National Certificate (Vocational) Level 2 or equivalent qualification, this Short Learning Programme will prepare you with the knowledge and skills needed for a career in tourism.

Professionals in this field play a vital role in creating unforgettable experiences. Through this programme you will learn about the geography and tourism destinations in South Africa. You will gain insight into customer service principles and learn how to treat customers in a travel and tourism environment. In addition, this programme will develop your ability to operate effectively in the workplace using a number of Windows-based applications.

Boston Short Learning Programme


The recommended duration is eleven months with an option to extend to eighteen months at no additional cost.

Entry Requirements

Grade 10 Certificate; or National Certificate (Vocational) Level 2; or equivalent qualification or alternatively Learners can apply for RPL entry into the Programme from the Academic Committee at Boston Head Office.

This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide or online.

All modules are compulsory and must be passed.

Ito RPL, on successful completion the Learner apply for admission to a Boston Short Learning Programme or an Occupational Qualification of which either has a Grade 11 Certificate or equivalent qualification as the entry requirement.

Each submission is individually evaluated, hence neither admission nor advanced placement is assured.

  • Introduction to PC*
  • Windows*
  • Word Processing*
  • Understanding the Internet*
  • Outlook*
  • Business English*
  • Tourism Geography*
  • Overview: South Africa*
  • Effective Communication (Travel)*
  • Principles of Customer Service*
  • Field Trips

*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.

Friendly | Polite | Enthusiastic | Confident | Outgoing
  • Ability to operate effectively in the workplace using a number of Windows-based end-user applications
  • A detailed knowledge of the geography of South Africa
  • A detailed knowledge of tourism destinations in South Africa
  • An understanding of how to treat customers within a travel and tourism environment


On successful completion the Learner will be issued a Boston Short Learning Programme Tourism