Higher Certificate in Hospitality Management Practice

Higher Certificate in Hospitality Management Practice

The hospitality sector provides a platform for your people-oriented passion and problem-solving skills to stand out. It offers a constantly changing environment where each day brings new challenges. This comprehensive programme prepares you for a rewarding career in hospitality management by incorporating essential industry specialisations.

Throughout your studies, you will explore fundamental principles, such as management, marketing, sales, event coordination, procurement, and industry compliance, fostering the knowledge, attitudes, and values essential for success in this field.

Furthermore, this qualification can serve as a stepping stone for future academic endeavours, including progression to more advanced levels such as Boston Diplomas or Degrees.

HCert (Hospitality Management Practice) 

Time to Complete: 1 year (minimum) - 3 year (maximum)

Study Options:

Full-time or Part-time



NQF Level:




Entry Requirements

National Senior Certificate (NSC), with English passed with endorsement for admission to Higher Certificate study; or National Certificate (Vocational) (NC(V)), with English passed with endorsement for admission to Higher Certificate study; or prior to 2009, Senior Certificate with English as one of the modules passed. Alternatively, a post school qualification may also be considered, for example, an FET/National Certificate, NQF (OQSF) Level 4, minimum Credits 120.

This programme is offered by Boston City Campus in the distance mode of education with support provided at Learner Support Centres. Apply to register at any Boston City Campus Learner Support Centre nationwide.

All modules are compulsory and must be passed.

Possible employment opportunities include, but are not limited to:

  • Hotel and Guest House assistant manager
  • Facilities supervisor
  • General supervisor
  • Housekeeping and front desk supervisors
  • Hospitality consultant
  • Hospitality marketers

Did you know that Boston does not work on a points system

Although your subjects may be considered, Boston does not use a point system for entry.
Your endorsement says it all.
Semester ASemester B
  • Computer Literacy
  • Academic Literacy
  • Hospitality Management Practice
  • Introduction to Accounting Practice
  • Hospitality Supervision
  • Hospitality Law
  • Hospitality Marketing
  • Work Integrated Learning

Various Assessment Strategies (ASC, ASW and AS2) are used throughout the modules in the programme. For example, AS2 is predominantly applied in this programme and consists of a  Formative Assessment (FA1), also known as an assignment or test, which count fifty percent (50%) towards the overall mark. 

The Summative Assessment, in the form of a final exam or capstone project (SA1), will count fifty percent (50%). 

No supplementary assessment is provided for FA1. A maximum of one (1) additional supplementary assessment opportunity is provided for SA1, which will be charged for.

Please consult the Fact Sheet and Student Rulebook for additional, detailed programme information. 

On completion of the programme, graduates will have the necessary knowledge and practical skills required to:

  • Operate effectively in the workplace using a number of Windows-based end-user applications
  • Distinguish between hospitality, travel and tourism
  • Demonstrate knowledge about hotel management and operations
  • Understand the applications of segmentation and marketing principals to the hospitality industry
  • Understand the impact of relationship marketing on the hospitality industry
  • Discuss the health and safety of the workplace and the supervision of food and functions
  • Demonstrate an understanding of the hospitality organisational communication process
  • Demonstrate an understanding of the law regarding the establishment of a hospitality business
  • Demonstrate knowledge of financial accounting and how it relates to the travel and tourism industry


On successful completion the Learner will be issued a Higher Certificate in Hospitality Management Practice, NQF Level 5, SAQA ID 102040, minimum 120 credits from Boston City Campus.