General Secretary

YEAR ONE MODULES

Introduction to PC*
Windows*
Keyboarding**
Word Processing*
Presentation Graphics*
Spreadsheets*
Understanding the Internet*

Outlook*
Business English*
General Office Practice*
Principles of Customer Service*
Reception Skills*
Typing Skills for the Executive Secretary**
Typing Speed Development**

ASSESMENT STRATEGIES

*Formative Assessments are undertaken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of one (1) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.

**Keyboarding and Typing modules require the Learner to achieve a stipulated word-per-minute (wpm) typing speed (as stipulated for each module) and in some instances require an additional Summative Assessment. Word-per-minute targets are practice-led assessment formats whereby the Learner continues until the required wpm speed is maintained. Where an additional Summative Assessment is prescribed, the final grade is based on the Summative Assessment as well as the attainment of the wpm typing speed requirement. A maximum of one (1) additional supplementary assessment opportunity is provided for these Summative Assessments, which will be charged for.

PERSONALITY PROFILE

Pleasant | Polite | Friendly | Neat in Appearance

OUTCOMES

Ability to operate effectively in the workplace using a number of Windows-based end-user applications
Ability to type correspondence
Ability to screen calls and visitors
Ability to file documentation
Ability to assist one or more persons in the office

ENTRY REQUIREMENTS

Grade 10 Certificate; or National Certificate (Vocational) L2; or equivalent qualification OR Learners can apply for RPL entry into the Programme from the Academic Committee at Boston Head Office.

PROGRAMME CATEGORY

BOSTON SHORT LEARNING PROGRAMME

On successful completion the Learner will be issued a Boston Short Learning Programme General Secretary

FURTHER STUDY OPPORTUNITIES

Ito RPL, on successful completion the Learner apply for admission to a Boston Short Learning Programme or an Occupational Qualification of which either has a Grade 11 Certificate or equivalent qualification as the entry requirement. Each submission is individually evaluated, hence neither admission nor advanced placement is assured.

All modules are compulsory and must be passed.